CIPC CALL CENTRE AGENTS X2 FIXED 5 YEAR CONTRACT
Maximizing human capital is crucial for CIPC to realize its vision. It endeavors to preserve principles that will uplift, educate, and empower its most valuable asset, its people. The values of our people Encourage driven individuals to establish positive relationships Unselfishly mentor and develop others Treat them with the unwavering truth Accept diversity in culture New concepts influence our future. Do you possess the drive to become a part of the close-knit team that will elevate CIPC to the status of an elite organization? Do you want to help CIPC become a professional organization that provides the best registration experience to all of its stakeholders?
About the job opportunity:
To be able to inform, help, and counsel customers on all CIPC products, services, associated processes, and procedures, call center representatives must manage customer calls in accordance with established guidelines.
Important areas of performance:
Receive and handle incoming calls from customers in a timely and effective manner;
Support, counsel, and educate clients on all CIPC goods and services as well as associated policies and practices
Determine and address customer service issues and questions, ideally with a first-call response;
Precisely record every call received in accordance with the guidelines and offer customer feedback
Assist in improving the bar for organizational performance
CIPC CALL CENTRE AGENTS X2 FIXED 5 YEAR CONTRACT
Applications instructions:
It is the applicants’ responsibility to have the South African Qualifications Authority (SAQA) review their international qualifications as part of background verification, which includes criminal records and citizenship checks.
CIPC is an affirmative action, equal opportunity employer. Candidates whose appointment will improve representivity in line with the authorized employment equity strategy will be given preference.
Only the candidates who have been shortlisted will get correspondence. Candidates must be available for selection interviews at the time, location, and date decided by CIPC.
Please acknowledge that your application was not successful if, after the two-month period from the advertisement’s closing date, you do not hear from us.
CIPC retains the right to reject applications for open positions.
Please be advised that faxes, emails, posts, and/ or hand delivered applications will not be considered.
Closing date: 27 August 2024
Call Centre Agents X2 – APPLY HERE
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