DEPARTMENT OF EMPLOYMENT AND LABOUR: OUTBOUND CONTACT CENTER AGENT

Outbound Agent: Contact Centre REF NO: HR 5/1/2/3/22 SALARY: R218 064 per annum REQUIREMENTS: Grade 12. No Experience.     Knowledge: Compensation Fund objectives and business functions. Relevant Fund policies, procedures and processes. Human anatomy/ Biology. Stakeholders and Customers. Customer Service (Batho Pele Principles). Risk Awareness. COIDA. COIDA tariffs. Technical Read more

ESKOM: HIRING CALL CENTRE AGENT – CLOSING: 23-03-2023

Skills and Competencies Behavioural: Integrity Honesty Trustworthiness Professionalism Leadership Team player Motivating teams Coaching and mentoring Developing     Knowledge Organisational knowledge (Eskom) Ability to deal with stress Report compilation Service Delivery Training Effective Time Management Skill Interpersonal skills Planning and organisational skills Customer Service and product skills Telephone skills Read more

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